8 Reasons Why we are our Customers' First Choice
1. You receive a comprehensive, easy-to-read HR Assessment to let you know exactly where your business stands. This is included in our services at no additional investment with a monthly subscription
Immediately know which of your people practices are helping your business grow and which ones are hindering employee productivity/efficiency/performance and/or creating risk for the business.
I’ve seen firms charge $10,000 to $25,000 for similar assessments that take the firm 1 to 3 months to deliver to you.
Ours takes a few days and includes an Executive Summary, an easy-to-read and understand Owner/CEO Dashboard and several additional pages of useful data about key HR business drivers.
2. Full access to our exclusive StaHR System(TM) model, including our Custom Rolling 90-day People Plan we build and execute for you. It is based on the HR Assessment.
We don’t hold anything back so your business receives all the great tools we have right up front. Our StaHR System(TM) is an integrated approach to Optimizing Employee Performance.
It is included in your monthly investment and it consists of the HR Assessment, a Rolling 90-day People Plan, an ongoing Productivity Analysis of your staff, ensuring their increased productivity, efficiency and performance, and design/delivery/implementation of key initiatives.
Implementation of the system leads to business results. The Rolling 90-day People Plan is a snapshot of deliverables in the next three months that we do for you that will result in your significantly reducing the amount of time you spend on employees and, at the same time, will increase their engagement, performance, productivity and results.
3. We are the ONLY Triple Value Service Provider we know of in the industry.
Most people or firms you’ve worked with before (in any industry) are either fast, good or very affordable.
Some of the “great” ones have two out of three. If they are really fast and really good, they are really expensive. Others are cheap and really good, but not fast. You get the point.
We are really fast (I guarantee we will never miss a deadline) really good (100% customer satisfaction guarantee on all work products) and competitively priced (we are unique in that we put our pricing right on the website—no need to fill out a form and sit on an uncomfortable call with a high-pressure salesperson just to learn what we charge and what we provide—you’ve experienced that pain many times before).
As one of my long-term customers, Peter Williams, says, “Steve gets things done!” All this means great value for you and your business.
4. We do 90-95% of the HR project work for you.
For many business owners, this is the #1 reason why we are their first choice. We don’t just give you a proven system; we also do all the heavy lifting. We do the work, leaving more time for you to focus on other important things.
Maybe that’s growing the business, or catching up on that work you’ve been putting off, or working on the budget, or strategic planning, or even taking time off away from the office. Whatever it is for you, we give you more time to do it.
5. We are available to you to answer those nagging HR questions that pop up—and we know the best answers for your business.
You’ve experienced it before. Something happens and you wish you had someone to call to ask a question.
You have that long-term employee who does a great job but doesn’t get along with co-workers and want to ask, “Can I fire this person?” Or, you are having trouble finding the right applicant for a job opening that is critical to the business and want to ask, “Why am I not getting qualified applicants?” You have employees who are doing more online shopping or gossiping than working and you want to know, “What can I do to stop it?” You have an Employee Handbook that is 7 years old and you want to change one of the policies immediately. You get the picture.
With us, you always have someone to call and ask those burning questions that sometimes come up out of the blue at the most inconvenient times—and drive you crazy.
6. I bring to your table three decades of HR experience, including eight in an operations management role—I understand how to drive P&L results.
Ask any HR professional how they know about operating a business and you will get answers like, “I’ve watched/worked with several operators.” “I’ve supported operations while I was working in HR.” “I took management classes,” etc.
Very few HR professionals will be able to say, “I worked in Operations Management for 8 years and then owned a small business for 15 years.” That’s me.
I spent 8 years managing businesses ranging from $500k to $12M in annual revenue. I was responsible for everything, including P&L management. What does that mean for you? When most HR professionals advise you on what the business needs, they are coming from an HR perspective.
When I advise you on what the business needs, I am coming from an Operations perspective. In other words, the things most needed to protect and grow the business. That’s a big difference and it gives you a huge advantage.
7. I take the time to learn your business--on my own dime, making my custom deliverables truly custom.
Most people in this business charge by the hour—meaning they are “on the clock” for everything they do for your business. Did you know this includes learning about your business?
My model and approach are different than theirs in a couple of ways. First, once we agree on the Rolling 90-day People Plan, I absorb any overruns. In other words, if I commit it will take me 10 hours a month to execute your Plan and it takes me 15 hours, you only pay for the 10 hours we agreed upon.
Second, all the time I take to learn about your business so I can truly customize the deliverables in your plan is at my expense. This includes meeting with you and your staff to learn about the business, research I conduct to learn about your business and competitors, talking with others outside your business, etc.
All that work is on my dime, not yours. Why and how can I do this? Because I am much more interested in a long-term approach. As we work together over time, I am a better asset to you the more integrated I am in your business and the more I understand your business.
My investment in your business increases my value, and so it’s worth it to me to absorb the initial investment of time.
8. You and your business deserve this!
After implementation of the Rolling 90-day People Plan, the business owner/CEO will notice s/he has more time to focus on the most important things, like growing the business, working on other things, or even taking time away from the business.
This is because the StaHR SystemTM is specifically designed to Optimize Employee Performance. Imagine a scenario where your employees are engaged, motivated, trained and developed to be MUCH more productive than they currently are.
